Owner Resources

Access information you need as an owner of a GEM® vehicle including owner's manuals, maintenance tips, and frequently asked questions.

Helpful Links

Already know what you are looking for? Fast-track to the desired topic with these helpful links.

Vehicle Maintenance
Vehicle Maintenance
Owner's Manuals Owner's Manuals
Service Parts Service Parts
VIN Lookup VIN Lookup
Safety Recalls Safety Recalls
Shop
Shop
Accessories Accessories
Parts Parts
Maintenance Maintenance
Order Status Order Status
About GEM
About GEM®
News News
Frequently Asked Questions FAQs
Battery Range Battery Range
Vehicle Safety Training Vehicle Safety Training

Don't see what you are looking for? Search articles in the Help Center.

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How-To Videos

Use the correct techniques when riding, performing maintenance, and installing accessories on your GEM. Our how-to videos give step-by-step instructions for common tasks.
Pre-Ride Inspection

What to check before driving your GEM
GEM® Features and Controls

Learn the basics of your vehicle
Battery Charging Tips

Learn to safely and properly charge your GEM

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Frequently Asked Questions

Model Year of my vehicle
How do I find the make, model and year of my vehicle?

You can find make, model and year of the vehicle through the VIN search tool. If you don't know this information, we can help you locate the VIN on your GEM.

Search by VIN Locate your VIN
Battery
What is the correct way to charge the battery on my GEM®?

Maintaining your battery is critical to extend the life of your GEM vehicle. Charging and care instructions for a battery depending on the type of battery you have.

Flooded & Maintenance-Free Batteries Lithium-Ion Batteries

Helpful Tips

Stay up-to-date on the proper usage of your GEM vehicle and accessories. Find more articles in the Help Center.

Storage Tips

Storage Tips

How to care for your GEM when it's not in use including vehicle and battery maintenance.

Learn More
Gem Wheel Removal and Installation

GEM® Wheel Removal and Installation

Step-by-step instructions for how to change a tire on your vehicle.

Learn More
Stay Connected

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Accessories

GEM offers a variety of interior and exterior accessories to perfectly fit your needs.
Electric Vehicle Incentives

Various states offer incentives for all-electric vehicles. See if there are incentives available in your state.
Adding Solar Power

Installing solar panels on your GEM can extend the life of your vehicle's battery.

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AASHE Logotype ImageGEM® is a proud sponsor of The Association for the Advancement of Sustainability in Higher Education (AASHE), which is an organization that brings together sustainability experts in higher education from around the world. AASHE supports higher-learning institutions in reaching their sustainability goals.GEM® is a proud sponsor of The Association for the Advancement of Sustainability in Higher Education (AASHE), which is an organization that brings together sustainability experts in higher education from around the world. AASHE supports higher-learning institutions in reaching their sustainability goals.