Owner Resources

Access information you need as an owner of a GEM^® vehicle including owner's manuals, maintenance tips, and frequently asked questions.

Helpful Links

Already know what you are looking for? Fast-track to the desired topic with these helpful links.

Vehicle Maintenance

Owner's Manuals Owner's Manuals

Service Parts Service Parts

VIN Lookup VIN Lookup

Safety Recalls Safety Recalls

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Accessories Accessories

Maintenance Maintenance

Order Status Order Status

Returns

About GEM^®

News News

Frequently Asked Questions FAQs

Battery Range Battery Range

Vehicle Safety Training Vehicle Safety Training

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How-To Videos

Use the correct techniques when riding, performing maintenance, and installing accessories on your GEM. Our how-to videos give step-by-step instructions for common tasks.

Pre-Ride Inspection

What to check before driving your GEM

GEM^® Features and Controls

Learn the basics of your vehicle

Battery Charging Tips

Learn to safely and properly charge your GEM

How do I find the make, model and year of my vehicle?

You can find make, model and year of the vehicle through the VIN search tool. If you don't know this information, we can help you locate the VIN on your GEM.

What is the correct way to charge the battery on my GEM^®?

Maintaining your battery is critical to extend the life of your GEM vehicle. Charging and care instructions for a battery depending on the type of battery you have.