FREQUENTLY ASKED QUESTIONS

Polaris Industries started in 1954, and is now a recognized leader in the power sports industry. Polaris designs, engineers, manufactures and markets innovative, high quality on and off road vehicles. GEM‘s are multipurpose, 100% all electric transportation and utility vehicles manufactured in Anaheim, CA. GEM is the leading brand in the LSV (Low Speed Vehicle) market, and they are street legal in 47 states.

The GEM line of electric vehicles have been designed and manufactured since 1998. Owned by Polaris Industries and produced in Anaheim, CA, GEM is the market leader in the low-speed vehicle (LSV) industry and has sold more than 45,000 vehicles worldwide. These GEM cars have been driven more than 450 million miles and, as a result, have saved almost 20 million gallons of gasoline. Our goal is to continue to design innovative, environmentally friendly, worry-free and low-cost-of-ownership vehicles that solve all your transportation or light utility needs.

LSV stands for “Low-Speed Vehicle”. An LSV is a vehicle class that has a maximum speed of 25 mph, and can legally be driven on most roads posted 35 mph or less. Additional requirements and information can be found here.

To comply with the U.S. federal safety Low Speed Vehicle standards, GEM cars achieve a top speed of 25 mph.

Many things can affect the driving range of the GEM car, including ambient temperature, terrain, driving conditions, payload, driving habits, battery age and tire pressure. It is hard to say exactly what your range will be, but GEM cars are capable of getting up to 98 miles (157 km) on a charge. See the range diagram for more specifics. 

GEM cars can be driven on many roads with a posted speed limit of 35 mph or less. It is an ideal vehicle for driving in work sites, campuses, military bases, gated communities, resorts, airports, sports stadiums, or just around the neighborhood. Uses include personal transportation, shuttle drivers, light-duty hauling, specialized & custom utility, or Security/Patrol. 

GEM has a dedicated North America Commercial Sales Team that is available to assist in the purchase of a vehicle. We want to ensure you get the right vehicle for your needs so you are happy about your purchase. GEM vehicles are also sold through authorized dealers throughout the country, who can also assist in ensuring you get the right vehicle – Find A Dealer near you.

With less maintenance and no fuel costs, GEM electric vehicles are significantly more affordable and cost-effective than traditional gasoline-powered vehicles. Check out our GEM lineup for pricing and options.

Our dedicated North America Commercial Sales Team is dedicated to work with you to ensure you get the right vehicle for the job. They can bring vehicles to your campus to conduct demos in the conditions you will be using them to ensure they will fit your needs. Our dealerships also have vehicles on-site to test ride as well. request a test ride today.

Each of the five GEM models meets all U.S. federal safety standards for low-speed vehicles (LSVs) and is equipped with automotive safety windshield glass, three-point safety belts, turn signals, headlamps and brake lights, horn, mirrors and windshield wipers.  With thousands of miles accumulated on GEM test vehicles, you can be assured that quality and safety are our top priorities.

The batteries are charged with an onboard charger that plugs into a standard 110-volt outlet. It takes approximately six to eight hours to recharge a GEM car from a completely discharged state.  The ideal time to charge is at night when the demand for electric power is at its lowest, although the GEM car can be plugged in virtually anywhere, at any time, to top off the charge or to completely charge the vehicle. Visit our Help Center for more information.

The GEM comes standard with an on-board charger, which plugs into a standard 110-volt outlet. There are also optional fast chargers that can be installed to shorten the time it takes to charge the vehicle, as well as a charger option that adapts to public charge stations, making it easier to plug in any time.

Each battery pack configuration causes the charging time to vary slightly. On average, it takes approximately six to eight hours to recharge a GEM car from a completely discharged state. 

Each battery pack configuration will vary some. On average, to fully charge a GEM car from a completely discharged state, it takes 5 to 8.9 kWh of power. Multiply that by the local cost per kWh and you will have the cost for charging your GEM car.

No. Unlike the old cell phone batteries, you do not need to fully discharge the GEM batteries before charging. We do recommend that you do not leave the batteries in a discharged state for any length of time. Always try to keep the batteries charged. 

GEM vehicles are orderable right from the factory. Create your vehicle with many aesthetic options such as doors and bumpers, productivity options such as a ladder rack and a variety of storage trunks, and even power options such as a larger motor and fast chargers. To make it even easier, there are convenient packages to choose from. Personalize your GEM to create the ultimate vehicle exactly how you want it.

All GEM car products are sold through authorized GEM dealerships. Visit our Parts & Accessories page to view and price available options for all GEM models.

GEM does not make a 4x4 utility vehicle, however the Polaris RANGER^® EV is electric powered.

If you are interested in becoming an authorized GEM dealership, please visit our Become A Dealer page and fill out an inquiry form.

Refer to your GEM Owner’s Manual for warranty details specific to your vehicle. Polaris GEM vehicles come standard with a two-year/8,000-mile (12,900 km), limited warranty on all components, except batteries. Batteries are handled separately; lead-acid type batteries have a pro-rated two-year/8,000-mile limited warranty. Li-Ion type batteries come with five-year/30,000 miles (48,300 km) limited warranty.  

You can also add an Extended Service Contract (ESC) to cover your vehicle for up to 5 years total.