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Polaris Coronavirus (COVID-19) FAQs

Our Focus and Commitment

Your safety and satisfaction are top of mind during these unusual times. Whether you have questions about your current vehicles, training, parts or support, or need to purchase new vehicles, we’ve gathered resources and links below to help you quickly and clearly find what you need.

Helpful Resources

Divider accessory for COVID

How can I upfit my vehicle to help minimize contact between passengers?

Polaris has developed marine-grade vinyl dividers to minimize direct contact between GEM vehicle passengers.

Is my local dealer still open?

We are working closely with our dealers to navigate this situation. We want to keep you informed of any changes in dealership operations in case you need any of your Polaris products serviced, or are needing additional product during this time. For the most up-to-date information, we recommend you check with your preferred dealer for hours of operation.

What is happening to my GEM order?

At this time, we do not anticipate any delays on orders. Customer service teams are available to answer any questions you may have. We are focused on continuing to provide you with the high level of service you expect from us.

Who do I contact for Service?

To make sure you can continue using your GEM vehicle with ease, our service team is available to help with any service related questions you have regarding your GEM vehicle.

How is Polaris supporting employees?

Supporting and protecting our Polaris team has been, and remains, our priority throughout our response to the COVID-19 crisis.

Coronavirus Resources

The safety of the entire Polaris family is our top priority. We are closely following the guidelines of the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) as we navigate the evolving Coronavirus situation.